Connect the policies, decisions, and docs your team already trusts. Once.
Teach the agent once. Let the company ask forever.
Train AI agents on how your company operates.
Ask in Slack. Get back the answer with sources, the customer-safe reply, and the follow-up that doesn't slip — in seconds, without interrupting your best people. NUMI agents are trained on how your company actually operates.
Anyone asks in the channel. No prompts to engineer, no tab to open.
Finished work comes back with sources: the answer, the reply, the follow-up.
The magic is watching an agent understand the business behind the request.
Policies, procedures, decisions, customer notes, corrections — connected once, kept current, scoped by permission.
It knows the goal, the history, the exception, the owner, and what good looks like — before it writes a word.
Not a chat transcript. The answer with sources. The reply you can send as-is. The decision recorded where the next person will find it.
Company operating layer
Stop making your best people carry the company in their heads.
Every repeated question costs you a senior person's attention. Every lost decision gets re-litigated. NUMI ends both: the agent answers from the record, and keeps the record.
- Answers cite the policy, the contract, the decision — so people trust them.
- Customer replies arrive draft-ready. Edit, send, move on.
- Commitments become tracked follow-ups with owners — not vibes.
A
Ava The customer wants a refund exception, cites the March renewal note, and needs a reply before noon.
N
NUMI I found the active renewal exception, the ACME account note, and the March pricing decision. The customer qualifies. Drafting a direct reply and opening the finance confirmation.
Policy: renewal exceptionsAccount note: ACME termsDecision: pricing review
M
Mika Perfect. Can you also leave the decision somewhere future renewal threads can find it?
N
NUMI Done. Reply drafted, finance follow-up assigned, decision captured as reviewable memory for future renewal questions.
Company contextapproved sources
Support escalation policypolicyActive
ACME renewal termsaccount noteScoped
March pricing decisiondecisionActive
Old refund rulesupersededExcluded
Knowledge OS
Your company context becomes the agent's working memory.
We call it the Knowledge OS: everything NUMI is allowed to know, reviewable and correctable by your team. The output sounds like your company because every source was vetted by someone in it.
- New hires get day-one answers their manager used to deliver by DM.
- Support sees current policy and account context, not last quarter's.
- Correct an answer once and the whole company gets the fix.
04 Use cases
Start with workflows where context is the bottleneck.
If your team asks the same questions, loses decisions in threads, or routes everything through the same three people — that workflow pays for NUMI in its first week.
SUPPORTSupport
Policy answers in-channel in seconds. Customer-safe replies drafted before the SLA clock matters. Escalations arrive with the context attached.
REVENUERevenue and success
Renewal terms, account history, and what was actually promised — surfaced when the deal needs them, not after the call.
OPSInternal operations
New hires stop DMing the one person who knows. Finance, legal, and IT answer their own questions from the approved record.
Govern
Every agent ships with a control room.
See where each agent is deployed, who can use it, what it can read, which model it runs on, and what it costs. Risky changes wait for human approval, and every decision is audited.
- Approvals for risky tools, broad knowledge access, and provider changes.
- Per-agent visibility: access, knowledge scope, model routing, cost.
- An exportable audit log of everything agents and admins do.
Trust Centertenant/isolation
Workspace scopeenforced
Secret displayredacted
Data exportpermission gated
What NUMI can do
Train the agent on the company. Get useful work back.
ANSWERAnswer the question
Find the right policy, note, customer context, decision, or process detail and explain the answer with sources.
DRAFTWrite the reply
Turn messy internal context into a customer-safe response, internal update, brief, or handoff.
THREADSummarize the thread
Explain what happened, what changed, what matters, who owns what, and what needs action.
DECIDERemember the decision
Capture the decision from the conversation so the company can retrieve it later.
WORKOpen the follow-up
Turn commitments into tracked work: send this, check that, update the customer, get approval.
LEARNImprove the memory
Turn useful corrections and repeated answers into reviewable knowledge for the next response.
Pricing
Start free. Pay for usage, not seats.
Every plan is the full product. Upgrade when your agents do more work — not when you add people.
try it with your teamFree
Start free$0
One agent in one channel with limited monthly usage. Enough to train it on real context and see the work come back.
first agent in productionStarter
Get started$20 /mo
Full product with standard monthly usage: agents, Knowledge OS sources, approvals, and audit. Bring your own model keys if you prefer.
5× Starter usagePro 5×
Get started$90 /mo
For teams whose agents answer all day. Five times the included usage of Starter, across multiple agents and channels.
20× Starter usagePro 20×
Get started$180 /mo
For companies running agents across departments. Twenty times the included usage of Starter, with room to keep growing.
Self-serve from day one: upgrade, downgrade, or cancel from your console. Need SSO/SCIM, a dedicated runtime, or invoice billing? Enterprise is available from your console.
START
Get started
Choose one workflow your team should not explain again.
Train one agent on it today. By Friday it answers with sources, drafts the replies, and never asks you to repeat yourself.